Revised for 1st substitute: Concerning 988 crisis hotline funding and technology requirements.

This bill aims to improve Washington's 988 crisis hotline system by establishing clear roles for state agencies in designating crisis call centers and coordinating services. It requires these centers to meet specific operational and training standards, including cultural competency for agricultural communities and specialized support for various populations. The bill also mandates technology upgrades for handling calls, texts, and chats, and improves data sharing between crisis services and healthcare providers to ensure better care coordination and tracking of outcomes.

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